Reviews and Testimonials
I love this company. They know their products and they do what they say, when they say they will do it. They tracked my order and made sure I was always aware of the ship status. When there was a (minor) mixup by the trucking company, on a holiday weekend (!), they jumped right in and made sure I got my chairs as promised. I'm in the contract furniture business, married to an architect. We know furniture and ItalyDesign is a great company! LE CORBUSIER CHAIRS LORI S, LOS ANGELES
MINIMA SOFA Just wanted you to know that the sofa arrived about 30 minutes ago, and it looks wonderful. See attached photo. I think the living room area is pretty much complete now....Just wanted to share the news with you. Thanks for your help and advice, and especially for your patience MINIMA SOFA ALAN H, FLORIDA
I had been looking for some modern/ contemporary furniture for some time .
Living in Texas this is not the easiest style of furniture to find.
I began looking online and came across italydesign.com and new that I had found the right place.
My concern was buying furniture online and not seeing it first hand.
I have a couple of friends that live in the bay area that were kind enough to swing by the warehouse and have a look for me.
They raved as to the quality of the products and the knowledge of the staff. this eased my concerns and I ordered a couch and matching chair. the particular couch came with options for the cushions ; a foam one which was more linear and contemporary looking and a
down - filled one that has a more poofy look.
I went with the latter per the recommendation of my friends.
The furniture arrived within the delivery window quoted and looked beautiful. After the delivery guys left , I realized that the cushions for the couch were the down filled ones but the chair was not. I then sat in the couch and was surprised to find the cushions were a little too soft and the fill was inconsistent. I called and spoke with the owner and explained the problem with the wrong cushions and he immediately offered to send a replacement a cushion for the chair. When I voiced my concern with the down cushions on the couch he gave me the option to replace them with either new down ones or the foam ones. I went with the foam ones. The delivery was prompt and at their expense. I swapped out the cushions and despite being very cautious doing so one of the cushion covers tore. This time I wrote to to them.
The reply was prompt and to my surprise they offered to replace the cushion cover as well. I now have a couch and chair that I am extremely happy with. In addition , as a former business owner I can not say enough positive things about the level of customer service provided by the team at italydesign. Overall , I had roughly a dozen exchanges with them either on the phone or e-mail. they always responded promptly [ usually within an hour or two] even on weekends. I will continue to buy products from them and they get my highest recommendation possible! CORBUSIER SOFA AND CHAIR CLAUDE A FORT WORTH , TX
SAARINEN ARM CHAIRS
I have always valued good personal service. I wasn.t sure I could expect
as much via the Internet though. Italydesign has positively changed my mind on that count. Not only did they give me the best price - their
service was friendlier, faster and more informative then my local
Buying my new dining room chairs was a really big deal for me. I had lots of questions. They responded quickly via email to all of them. They called me directly when more clarification was needed. I felt personally valued. Italydesign has become Nathan and Nancy and all the people in the company that took such good care of me.
And my chairs...they.re wonderful! They arrived even earlier than predicted. SAARINEN ARM CHAIRS PAM W, PORTLAND, OR
The table is a total showpiece, it looks incredible sexy, and marble is a great surface for a dining table, given how hard-wearing it is. Worth the wait, and every penny it cost! SAARINEN TABLE OVAL WHITE CARRARA MARBLE 96"X54" WHITE CARRARA MARBLE SCOTT S, CONNECTICUT
The quest for the perfect sofa ended at your warehouse. The Gyro sofa bed I purchased has exceded all expectations. After my first visit I knew there'd would be no need to go elsewhere. Shopping here is similar to an art gallery experience. My home is filled with furniture that I love more each day. Conversation pieces to be sure. I found the perfect choices for my design philosophy. Many move, roll, rotate, flex and transform. Two of sofas are transformable. This makes three more guest spots as well as comfortable daybeds. Of particular note are my Naos tables. The Cassius and Hula-Op tables are functional, fun, beautiful and durable. The Hula-Op allows flexible dining seating. There is a sense if playfulness to many of pieces. LE VELE VIDEO SOFA BED, SOFT DUE SOFA BED, HULA OP DINING TABLE, CASSIUS COFFEE TABLE ED T, SANTA CRUZ, CA
The stools arrived on Monday, November 7, well within the forecast delivery time, very well packaged and in excellent condition.
Thank you for your prompt and efficient service. I look forward to further business with you. HARMONY BARSTOOLS FRANCIS N
Thank you for suggesting the Semicupola Sconce for my home. The pictures on the website are excellent but it is far more beautiful in person. The quality is first rate and my wife is ecstatic with our choice. I also want to compliment you on your excellent customer service . It is a pleasure doing business with you and look forward to our next purchase. SEMICUPOLA MURANO GLASS SCONCE BRENT R, FLORENCE, SC
TECH TABLE The Tech Table arrived safely today and is quite beautiful, high quality and very substantial and sturdy. It fits nicely in the eat-in area of our kitchen and goes perfectly with our retro swivel chairs. Thanks for all your help. TECH TABLE KOREY K, ST PAUL, MI
I must confess to you that it was my first time I order on line !!! (and it was a little scary!) Thank you very much for having taking such a good care of my differents orders. I must say I was very happy with the delivery of my leather bed in Paris. the quality of leather and work is exactly what I was hoping and expecting to receive. Your delivery people were prompt on time! I'm amazed how easy it was for me to furnish that appartment I bought in Paris !! Your products from the different designers I adore were all there on italydesign.com ! Your prices are very good as the euro is now very expensive. Please continue to take good care of my new orders... my best regards to you MODERN CLASSIC BED, MODERN CLASSIC BENCH, DRESSER AND NIGHTSTAND DELIVERED TO PARIS DANIELE M, BEVERLY HILLS, CA
We are enjoying our beautiful butterfly table in our new contemporary kitchen. The design is unusual, something I have never seen anywhere else! It was a pleasure doing business with you. The table arrived quickly and you were very responsive to all of my questions. Should the need arise, I would be very happy to do business with you again! Our friends and family have enjoyed gathering around it for lots of happy meals together. It is quite a conversation piece. BUTTERLY DINING TABLE S NEWMAN, NEW YORK